Pictured: AI Coach Demo

AS: Speaking of plans for the future, with a fresh injection of capital, how is Zenarate looking to further capture the opportunity at hand? 

BT: Our vision is to power human connections around the world. To achieve that vision, we will use this capital to accelerate on our global expansion. We already have customers using our AI Coach in multiple countries and languages, we will expand on this solid foundation to help as many people as possible. The great news is our product is industry agnostic. 

At its most basic level, Zenarate is helping humans engage with other humans on any conversation topic, and agents just need a browser and a headset to access our platform from their home or office, so we can help people near and far. We will also use this capital to further invest in our product, continuing to push the limits of leading AI technology as a category leader.

AS: Why did you decide to partner with Volition for Zenarate’s next chapter?

BT: We’ve been building the company from day one with strong unit economics and capital efficiency, so raising capital wasn’t a priority. However, we realized over the last couple of years that when you have strong success through hard work and some luck, VCs take notice and reach out. We’ve had multiple VCs contact us literally daily over the past year, and after taking a few of their calls, we quickly noticed several factors that stood out with Volition Capital. 

First, the Volition team is smart and high integrity with positive attitudes making them enjoyable to work with. Our first requirement for anybody looking to join Zenarate in any role – whether an employee, advisor, partner, or investor – is they must have a positive attitude. We quickly assess if a person is a ‘Tigger’ or an ‘Eeyore’, and we don’t allow Eeyores in the door. 

The second factor is that the Volition Capital team is as passionate about exceeding Customer expectations as we are – you will have a hard time finding a more Customer-obsessed culture than we have at Zenarate. Everything we do is focused on one common goal – exceeding Customer expectations. 

The third factor is the Volition Capital team really understands how our product is differentiated with our natural language AI Simulation Training features that allow agents to master any company’s best & required practices using their own natural language without scripting, and just like human-to-human roleplay, our platform coaches agents on tone, soft skills, and best & required practices throughout their roleplay simulation. And finally, the knowledge and track record that Sean and his team have helping company’s like ours reach our greatest potential makes Volition Capital our ideal partner.

AS: Thanks for the time Brian, and I look forward to reconnecting soon!

BT: Thank you Alan. Talk soon.