It’s difficult to discuss on-demand delivery without also addressing the elephant in the room - the environment. Sustainability is a topic that all on-demand delivery companies should be…

The marketplace model has resulted in high delivery fees, lack of efficiency, and a customer experience highly dependent on third parties. I believe the next wave of on-demand delivery…

About 10 years ago, interest for on-demand delivery in categories like restaurant, alcohol and grocery began to pick up. The marketplace model, which connected consumers directly to…

Amazon has fundamentally changed consumer shipping speed expectations. In 2017, shipping speeds of 3-5 business days were standard. With nearly 150M Amazon Prime members in the US,…

Earlier this year, I laid out how the internet is changing how all physical things are being moved throughout the supply chain. This applies to every category from ride hailing to food…

The Movement of Physical Things: The Internet has and will continue to change how all physical things are being moved. This is true across almost every category. In ride-hailing, we’ve…